Refund and Returns Policy

Overview

We provide a 30-day refund and return policy. We are unable to provide you with a complete refund or exchange if thirty days have gone since your purchase.

Your item needs to be unused and in the same condition that you received it in order to be eligible for a return. It needs to be in its original box as well.

There are some products that cannot be returned. It is not possible to return perishable items like food, flowers, newspapers, or magazines. Hazardous materials, flammable liquids or gasses, and intimate or sanitary products are also not accepted.

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

Refunds

We will email you to let you know that we have received your returned item after it has been received and inspected. We will also let you know if your refund is approved or denied.

Within a predetermined number of days, if you are accepted, your refund will be processed and a credit will be automatically credited to your credit card or original payment method.

Refunds that arrive late or disappear

First, make sure you have received your return by checking your bank account once more.

Next, get in touch with your credit card provider; it can take some time for the refund to appear on your account.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at support@vfurniture.co.uk.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Shipping returns

When returning an item, you will be responsible for covering the cost of shipping yourself. The cost of shipping is not refundable. The cost of return postage will be subtracted from your refund if you are eligible for one.

The time it takes for your replaced merchandise to arrive may differ depending on where you reside.

You might think about getting shipping insurance or utilizing a trackable delivery service if you are returning more expensive things. We make no promises as to when we will get your returned goods.